Department Information
The Finance department, led by the CFO, is responsible for the daily transactional accounting tasks around invoicing and sales reporting, accounts payable, accounts receivable, cash management, and payroll, and the monthly processing of the general ledger and financial reports. Further, the team encompasses infrastructure and ERP planning and support, capital expenditure planning and tracking, sales pricing, customer programs, and commissions, and the reporting and tracking of daily sales orders through various media.
Contact
John Siwicki
CFO
Ext: 3134
Email: jsiwicki@chapinmfg.com
Ian Goodrich
Director of Accounting
Ext: 3091
Email: igoodrich@chapinmfg.com
Season Meyers
Credit Manager
Ext: 3014
Email: smeyers@chapinmfg.com
The Chapin R&D and Engineering teams provide solutions for the distribution and application of liquid and granular agricultural products through the design and development of professional and do it yourself sprayer and spreader products.
The Engineering group takes ideas and turns them into products. Engineering works with most areas of Chapin including Sales, Marketing, Production, Quality and Product Support for feedback on existing or ideas for new products. Sales and Marketing often will bring ideas based on what they see in the market place as a need for new product. Production and Quality will often have Engineering review the process or design of a part or product based on issues with supply or how a product is assembled or manufactured. Manufacturing process improvements may include introduction of automation or a fixture to determine if a part meets its proper dimensions or function. Product Support works with Engineering on an ongoing basis for knowledge transfer for customer solutions as well as listening to the voice of the customer.
Contact
For questions regarding new products
Troy Lindke
Engineering Manager
Ext: 3135
Email : tlindke@chapinmfg.com
For questions regarding automation
Jim Dillon
R&D Manager
Ext: 3125
Email: jdillon@chapinmfg.com
Oversee the organization’s human resources functions and define organizational HR policies. Develop and deliver talent management programs that support the organization’s overall strategic direction. Responsible for all aspects of human resources including employment, education/training, development, compensation, benefits, labor relations, and employee relations. Remain current on laws, regulations, and plan design trends, ensuring that the organization’s policies and programs conform to laws and are competitive. Chapin’s HR department functions to assist and support all employees in all locations.
Contact
LaRae Taylor HR Benefits Coordinator/Payroll
Ext: 3086
Email : ltaylor@chapinmfg.com
(For queries regarding Benefits and Payroll)
IT is critical to keeping Chapin competitive, innovative, and continually on the forefront of technology. IT is also responsible for ensuring that our business functions properly where hardware and digital assets are protected. Some of the services we provide are: Ad-hoc Reporting, User/Database Maintenance (i.e.: pw resets, backup/restoration of files), New equipment, existing equipment maintenance, programming/development services, B2B system integrations, and general IT support. |
Contact
General Dept Email: mis@chapinmfg.com Helpdesk: chapinhd@chapinmfg.com Ext: 3015 |
The Chapin Marketing Department is committed to effectively communicate the Chapin brand across all channels and platforms while strictly maintaining Chapin brand integrity and continuing growth. Support Sales efforts by creating resources, materials and advertising that assists in the selling of Chapin products. Provide production ready files for the manufacturing and production of finished goods Produce effective communications that reinforce all of Chapin’s brands and that speak directly to consumers, customers and staff through the following means: • Omni-Channel Marketing • Retail (Brick and Mortar) Merchandising • Market Research and Analysis • Print and Digital Advertising • E-Commerce Platforms • Social Media Platforms • Public Relations • Trade Shows • Internal Communications |
Contact
Vince Vollo Director of Marketing Ext: 3051 Email: vvollo@chapinmfg.com |
Order Center is responsible for all types of order entry (hard copy, EDI, fax and email), order confirmations, invoicing, invoice resubmissions, EDI process optimization, pricing inquiries and portal management. |
Contact
General Queries Email: orders@chapinmfg.com Farrah Nolan Customer Service Supervisor Ext: 3132 Email: fnolan@chapinmfg.com |
Customer Product Support is responsible for processing defective claims/returns, missing parts, online review responses, chemical compatibility questions and units returned for repair and/or evaluation.
Contact
General Queries
Email: cpss@chapinmfg.com
Farrah Nolan
Customer Service Supervisor
Ext: 3132
Email: fnolan@chapinmfg.com
The function of the manufacturing department is to physically convert the sales forecast into salable goods, control there storage and get them shipped at the appropriate time. Other employees may contact the manufacturing/logistics department for questions regarding material availability, material costs, production process priority, manufacturing questions, alternative material questions, production capacity questions, shipping questions.
Master Scheduling: Responsible for efficiently and effectively converting finished goods sales forecast into a build schedule used by Chapin’s manufacturing department(s). Other employees may contact the Production Control department for questions regarding finished goods availability, Job order BOM material availability and deviations, production priorities, production quota and capacity questions.
Contact
Master Scheduling Ext 3036 Email: byauchzee@chapinmfg.com |
The Purchasing Team is responsible to assure that materials needed in Production are here on time to ensure production can run to meet the finished goods forecast, while ensuring that budgets for materials are met.
Contact
Matthew Schiefer
Director of Purchasing
Ext: 3078
Email: mschiefer@chapinmfg.com
The quality control department’s core function is to protect our customers (and ourselves) from defective product. In doing so, the quality department supports many functions including operations/manufacturing, incoming inspection, supplier quality, our quality management system (QMS), customer service/complaints, returned goods, and new product development.
Contact
Michael Wilson Director of Quality Ext: 3049 Email: mwilson@chapinmfg.com |
The sales department works in unison to promote Chapin across the world, drive sales, and dedicate ourselves to seeing through customer’s requests. Our directors Steve Hickey and Chris Rumfola oversee the sales team and are in constant communication with our national sales managers located all around the country. Because Chapin has accumulated so many customers, the sales managers couldn’t possibly manage all of them. Therefor Chapin also has multiple partnerships with sales rep agencies where each is assigned a group of customers based off location to manage and ensure our customers are getting the attention they deserve. The sales department and rep agencies work together to make sure every customer is provided with Chapin product to fit their every need. It’s a very fast paced and collaborative environment, as we all need to complete our own tasks within each process through effective communication in order to successfully generate sales, fulfill each customer’s need, and create long lasting personal connections with each customer.
Contact
Colleen Coogan
Sales Operations Manager
Ext: 3023
Email: ccoogan@chapinmfg.com
Carissa Perkins
Sale Analyst
Ext: 3133
Email: cperkins@chapinmfg.com
The logistics department is in charge of customer fulfillment. We coordinate and ship all customer orders, from full truckloads down to small single envelopes. We also handle any inbound components needed to support manufacturing. In addition to all that we also manage small private fleet of trucks that service the company’s needs from Kentucky to Batavia. Our goal is to have the right product in the right place, on time, every time.
General Queries
Email: ship.dept@chapinmfg.com |
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